Cloud computing is emerging as a potential driver for business innovation and growth. Cloud computing promises new business models, planning for business strategies to obtain competitive advantage in markets and offers global business potential. All of us understand, cloud is a service model that offers IT resources and services for any type of business and ensures flexibility in terms of volume and scale. Users can access cloud services and applications, using any web browser on a desktop, laptop or on a mobile device connected to the internet. Some of the key enablers offered by cloud in terms of business benefits include,
- Flexibility in terms of cost: The costing in cloud models is a variable. Cloud implementations allow business companies to ‘pay for the resource as and when needed.’ This offers the benefit of reduced capital expenditure in upgrading and running an in-house IT infrastructure.
- Business scalability: Cloud provides flexibility. Resources in the cloud can scale up or down to support business growth and in times when business is lean. This is another benefit.
- Adaptability in the market: All cloud models enable faster time to market, and provides scope for business innovations and explore new opportunities.
- Context-driven variability:Increases the relevance of products and services and enables user defined experiences.
- Connectivity with the existing ecosystem: Cloud models offer capabilities to fully integrate into existing infrastructure.
In cloud models, business firms have the opportunity to leverage cloud business enablers for achieving competitiveness in markets through innovation across customer value propositions and in the industry value chain. Cloud services are available in three major service models namely, Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS). Cloud computing models are available in three deployment types namely, Private Cloud, Public Clouds and Hybrid Clouds to suit the requirements in different types of operations.
Making the right choice – Selecting the most appropriate model
It is highly important to have a closer look into the service offerings while choosing the right infrastructure model.
- PaaS: This service allows applications and programming models to be deployed easily. Specialized services such as authentication, payment gateways, data access, etc. are implemented in PaaS. It offers the benefit of creating web applications and eliminates the need to buy hardware and software that is required in software application development scenarios. System developers need not worry on how processing is done, how much memory and storage is to be used, etc. these are taken care by the cloud infrastructure. PaaS offers all the services required to fulfill the processes (end-to-end lifecycle of development, testing, deployment and hosting complex web based applications) of application development in order to deliver it as a service. Creating and maintaining an infrastructure for efficiency and scalability is time consuming and costs lot of money. PaaS model help businesses to get rid of this major problem. PaaS is gaining popularity and adoption by IT solutions companies, engineering enterprises, etc.
- SaaS: This service offers the benefit of deploying applications online thereby attracting consumers (users). In SaaS, applications and software can be used by a web browser over the internet and the software is managed centrally. Since applications are centralized, software upgrades, patches, security, etc. are handled by the service provider or client. API integration is possible between different software components. SaaS is very popular because it provides various benefits for business companies. SaaS offers the maximum benefits in scenarios such as, email applications and business productivity tools, e-commerce portals, helpdesk/support services, data processing capabilities over the web (payroll processing, billing, etc); collaboration software, etc. Applications are available for multiple clients using a variety of devices. SaaS model is widely used by businesses for the purposes of e-mail, helpdesk/support services, logistics tracking, monitoring progress in sales and marketing domains, financial management, customer relationship management, etc. SaaS can be a viable option for SMEs looking to maximize business value with minimal IT budgets.
- IaaS: Infrastructure as a service enables on-demand provisioning of servers running several choices of operating systems and customized software. IaaS delivers the infrastructure (servers, storage, network and OS). This is a fully outsourced service available for on-demand access and offers to deliver resources, provides dynamic scaling, pricing model based on utility usage, support for multiple users and so on. IaaS is suited for organizations without capital to invest in hardware and most suited for organizations where growth is rapid and there are problems in scaling up. IaaS eliminates the need of maintaining expensive server hardware and network components within the firm which is saves hardware costs. In fact, IaaS is a facility given to businesses that allow users to leverage on compute, network and storage space in servers and data centers.
Companies looking for the right cloud service must choose from PaaS, SaaS or IaaS service models depending on their need and the chosen service model must fulfill their business objectives. It is important to ensue the chosen service model must blend seamlessly into their existing business operations. In addition to choosing the service model, there are some factors to consider by business in choosing their deployment model.
Factors to consider in Implementing Cloud Computing Services in Business
Deployment models available in cloud are private clouds, public clouds and hybrid clouds. Firstly, companies must develop a blueprint which is developed by exploring answers for the following questions,
- What is the current state of business and how well it operates today?
- Where are the efficiencies, gaps, risks, and opportunities for change?
- What is the plan to manage change and achieve the intended ROI?
When a company is considering a cloud for improving business outcomes it should consider how the cloud can fit into its business strategy and associated functions. Cloud implementations are not limited to one type of deployment. There is a wide spectrum of choices available for a company to choose from. Here are some more criteria to consider for selecting a cloud deployment model.
- Criteria for Public Clouds: The public cloud provides a cost-effective service to business services. Public service model helps businesses to understand the missing components in existing IT portfolio such as outdated applications, issues in extra processing, storage and capacity when needed. The major reasons for adopting a public cloud model for business are cost, speed and specialization. The public cloud offers pay-as-you-go pricing model which gives substantial savings compared to capital expenditure (CapEx) and operational expenditure (OpEx).
- Criteria for Private Clouds: A private cloud is deployed mostly by very large enterprises and works on the notion of self-service on premise infrastructure managed and maintained by in-house IT. The private cloud can fulfill both the perspectives of business goals and the expanding IT workloads due to increased business activity. A private cloud is designed to deliver better service results, improve agility and efficiency and improve collaboration between the various departments within the organization. A private cloud is designed to solve many of the IT and management problems and offers service availability and centralization of data and applications.
- Criteria for Hybrid Clouds: Hybrid clouds are a mix of private and public clouds. Hybrid clouds are often viewed by enterprises as an ideal solution to fulfill compliance, avoid vendor lock-ins and to overcome data security and privacy issues. Hybrid clouds are also seen as a strategic option when the private cloud environment cannot always provide the resources required by an application with unpredictable growth patterns. As the application grows the available resources in a private cloud may not be able to support the growing user base. In such cases a hybrid cloud is considered by the organization to own some portion of the infrastructure and the public cloud is used for the remaining resources. In order for a hybrid cloud to be effective, the company must define policies for security loopholes.
A few architectural principles to consider when implementing cloud for the business will include aspects such as
- Service Orientation
- Service Foundations for workload profitability between private and public models
- Service Standards are maintained to ensure business operations without disruptions
- Ensure Ecosystem alignment to mitigate issues in service or resource availability
Despite the advantages and benefits offered by the cloud models one should make a decision on the right model after carefully weighing the pros and cons and examine service level agreements (SLA) carefully before adoption.
Picture this, you are a medium-sized organization, have just started out on your business, grappling with day-to-day activities. You deal with an online shopping portal for clothes and fashion accessories. With more than 1000 stock keeping units to handle, one can imagine the amount of data that the portal has to deal with.
As if the load of setting up the new business itself was not enough, there is an additional database to be managed with details of every transaction that took place or is going to take place. With online transactions, comes the additional requirement of keeping a record of the payment modes and related data. A meticulous data entry is to be maintained at all times for each of the items in stock, the items that leave the warehouse and the ones that are to be procured. Such a data management calls for a system that can not only store this data but also help process it for future use.
This is where many of the small and medium sized business are tempted to maintain a center of their own. However, they underestimate the efforts and the cost of managing such voluminous data when they start. When the system turns out to be a white elephant, the organization starts to wish there were help for the data mangle.
This is where data center outsourcing services come into picture. When one is in need of the infrastructure but is not sure how to manage the same, the best thing to do is to outsource it to the experts. It helps reduce infrastructure complexity, operating costs, controlling the staff turnover risks and improve utilization.
At times of economic downturns, outsourcing equips companies to achieve high performance and sustained profitability. With all your data requirements being taken care of, one can respond to market changes quickly, jump start growth, and improve efficiencies. Cost efficient, flexible and scalable infrastructure model ensures that one can concentrate on their core competency to achieve higher scales.
Reliability is one concern for many businesses that want to venture into data center or infrastructure outsourcing, but the high security and agility with which the systems are handled can keep all kinds of qualms at bay.
Making use of Cloud computing platforms can empower a business to select the resources required, instances of operating systems, amount of storage, memory and the processing power according to one’s requirement. Achieving economies of scale thus becomes much easier for companies with ancillary functions taken care of.
Thus to sum up the advantages of the data center services, one can avail the following end to end management facilities:-
- Systems monitoring and management
- Instant and anytime access to data
- Data security and confidentiality
- Database administration
- Storage management
- Technical services
- 24/7 Support
- Predictable pricing
- Disaster recovery
- Quick adoption of new technology
- Flexibility and agility
Thus it is a wise option to break free from the tangles of the humongous data by letting the data experts handle it all for you. This way one ends up making informed decisions and operating efficiently too.