Designation

Sales Co-Ordinator

Location

Hyderabad / Mumbai / Delhi

Desired Profile

Qualification : Any Graduate

Experience : 2 – 7 yrs of experience.

Essential Skill Sets

• Sales Coordinator is the vital link between sales management and sales team
• Should be able to work in teams and provide support to sales team
• Should generate sales reports and manage data for analysis
• Should have experience in preparing quotations, maintaining and issuing samples, Should coordinate weekly meeting and Contract Review meeting, preparing MOM, payment follow -ups etc.

Role

• Provide backend support to sales team
• Coordinate with the products team & service delivery team.
• Order execution.
• Addressing customer queries.
• Coordinate with Accounts Department in releasing Invoicing and follow up in collections.
• Coordinate with Logistics Department in terms of Material Requirements.
• Coordinate with Vendors in terms of complaints and solving the problems.
• Need to report to the Director Operations on all the operational issues and improvements in the network regularly.
• Understanding customer needs, playing the vital role in proper communication with superiors and customers
• Compliance with the work flow and Audit Process.
• Monthly/Weekly and quarterly Reports on the total sales, lead generations, and revenue generated etc.,

Designation

Sr Presales Consultant / Asst Manager

Location

Hyderabad / Mumbai / Delhi

Total No. of Positions

6

Desired Profile

Qualification : B.E, B.Tech, BSc (computers / electronics), MCA

Experience : 3 – 8 yrs of experience.

Role

• Understanding customers requirements and come up with feasibility analysis, technical approach and solutions.
• Preparing and delivering customer presentations, and demonstrations of the technical detail approach.
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.
• Networking with existing customers in order to maintain links and promote additional products and upgrades.
• Providing support to customers, often on a helpline, offering clear advice and solutions wherever possible.
• Handling hardware or software problems and faults and referring on to specialist technical colleagues.
• Responding to tender documents, writing proposals, reports and supporting literature.
• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes, and then documenting them.

Designation

Senior Online Sales Executives / Assistant Manager

Location

Hyderabad / Mumbai / Delhi

Total No. of Positions

6

Desired Profile

Qualification : Any Graduate

Experience : 3 – 10yrs of experience.

Essential Skill Sets:

• At least 2 yrs of experience in IT sales
• Candidates who have prior experience in the Hosting industry are preferred.

Responsibilities

Sales and Business Development

Experience in Inside sales & E-mail Campaigns for our Online Division.

• Executing sales & business development strategy and plan with key focus on Quota and revenue targets, Order Book; Collections
• Experience in sales of IT infrastructure. Preferably VPS & Cloud Computing services.
• Identifying vertical segments for escalating business volumes; Tapping areas of growth, pursuing new market opportunities & customer groups & proposing new projects to the management.
• Identifying and engaging with prospective clients, generating incremental revenues from the existing accounts
• Developing sales networks / business partners and establishing them as Profit Centers, through business process re-engineering and utilization of effective business improvement tools

Designation

Server Administrator – Hosting Services

Location

Hyderabad / Mumbai / Delhi

Total No. of Positions

6

Desired Profile

Qualification : Any Graduate

Experience : 2 – 6 yrs of experience.

Should have prior experience working with an web hosting company

Should have good experience in installing Cpanel,Encompass,Plesk

Essential Skill Sets:

• Installation & configuration of OS ( Linux/ Windows)
• Install, configuration & troubleshooting of hosting panels ( WHM, Panel, Encompass, Plesk, DNP, WSP)
• Troubleshooting experience in hosting related issues.
• Windows & Linux add on role knowledge.
• Installation configuration & troubleshooting of Mail server( Smarter mail, Mail Enable, Horde, Exim, etc)
• Installation configuration & troubleshooting of database ( MSSQL, MYSQL)
• Knowledge of VPS, dedicated servers implementation.
• Knowledge of communication ports, basic network technology & firewall policy.
• Hands on experience on managing web server, DNS server, database server, hypervisor with multi domain.

Designation

N& S L2 level Support Engineer

Location

Hyderabad

Desired Profile

Qualification : B.E,B.Tech,BSc(computers/electronics)

Experience : 3-6yrs of experience

Job Description:

3-6yrs of experience in handling the Network & Solutions for any of an IT Infrastructure service provider/IT solutions Integration Company.

Effective communicator – verbal, written and presentation skills
Strong working knowledge in Vulnerability Assessment, Network Audits & Performance Assessment

Should have strong skills in Configuring & Managing Network Devices Switches & Routers, Configuring & Managing Security Appliances like Check Point / Cisco ASA / FortiGate / Sonic Wall, Handling firewall technologies like NMS, VPN, and IDS IPS

• Should have good communication skills & excellent customer interfacing skills
• Should have good exposure on ITIL Process
• Should have good analytical/problem solving skills
• Should be good at time management & should have the ability & desire to learn new skills.
• Should have lead a team of L1 and L0

Role :

• Troubleshooting of Core, Distribution and Access switches in LAN and WAN network..
• Configuring Static, Dynamic Routing and Inter VLAN communication on Routers/Switches.
• Identify and analyze the network gaps and escalate to the team lead
• Conduct Network Performance tests
• Manage Security Infrastructure solution using Firewalls.
• Configuration of Fail Over, Load Balancing & Bandwidth Management, and Gateway level Anti Virus and Content Filter in Firewall.
• Installation, configuration and securing Fortigate , Cisco ASA and other firewalls
• Regular backup of devices
• Regular cross check of configuration changes and alert team lead
• Preparing network diagrams
• Documentation

Designation

Sr.Executive Sales

Desired Profile

Educational Qualifications : MBA – Marketing

No. of Positions : 10

Experience : 2-5yrs of experience in sales. At least 3 yrs of experience in IT sales through channel partners Should have experience in recruiting & managing the channel partners Candidates who have prior experience in the Data center industry are Preferred.

Job Responsibilities:

Sales and Business Development

• Identifying and networking with channel partners with expertise to spearhead; negotiate & close strategic alliances, business & commercial arrangements
• Leading market development activities & devising the market strategy for potential product groups for penetration of unexplored market segments exhibiting a strong latent demand
• Driving sales efforts for market development activities by identifying, appointing & streamlining direct sales channels & channel partners to enhance market reach & coverage
• Identifying vertical segments for escalating business volumes; Tapping areas of growth, identifying and pursuing new market opportunities & customer groups & proposing new projects to the management.
• Identifying and engaging with prospective clients, generating incremental revenues from the existing accounts

Channel Management :

1. Developing and managing enterprise and Tier 1 & 2 sales channels + monitoring and executing programs to manage channel health across Tier 1, 2 & 3 partners
2. Setting up, managing and developing sales networks / business partners and establishing them as Profit Centers, through business process re-engineering and utilization of effective business improvement tools
3. Strategizing & managing channel training and retraining programs on products, soft and selling skills + setting up mechanisms to monitor and fine tune program delivery towards maximum efficacy

Designation

Solution Architect

Location

Delhi

Desired Profile

Qualification : B.E, B.Tech, BSc(computers/electronics), MCA

Experience : 10-15yrs of experience

ESSENTIAL SKILLS:

Prior experience in technology consulting space in the area of Capacity Planning, Disaster Recovery, Servers (Sun, IBM P Series or HP Rx series) and Storage (Hitachi, Netapp or EMC).

Prior experience in guiding the team for preparing the Scope of Work documents/ Efforts estimation and Proposals.

Strong knowledge in the field of Designing and Assessing IT consolidation, Capacity Planning, Architectures in the area of Server, Storage and Backup.

In-depth knowledge in the area of emerging technologies such as Cloud Computing, Server and Storage Provisioning, Virtualization, Data Dedupe.

Strong communication skills & fair Leadership skills .

Should have played a lead role in solution architecting with successful life cycle of engaging a customer expectations, mapping a solution architecture, estimating effort , undertaking technical defense and them helping the project team to roll out the proposed solution.

Should be able to justify the TCO and ROI for the solution and review the competition analysis
Should be Result-oriented leader, skilled at motivating and developing people in dynamic environments.

Role :

Responsible for the pre-sales as well as delivery of all the consulting projects in the region.

Liaise directly and work on large regional cases.

Should be able to interact with the customer and should be able to position the value add of the CtrlS offering.

Review and evaluate the scope of Work documents/ Efforts estimation and Proposals.

Fair amount of business acumen is required to liaise/present and deliver in the capacity of technology consultant to CIO/CEO in client Organizations Project Delivery.

Sound technical skills in Enterprise Datacenter Server, Storage and Disaster Recovery.

Working knowledge on the new technologies in the area of Cloud Computing, Virtualization, and Datacenter Consolidation.

Solution Architect in delivery cycle would be leading all consulting project executions and customer escalations.

He/ She would be leading the respective practice teams.

Create a perceivable value by creating a Road Map which provides a clear framework for next steps/actionable in client organization.

Solution Architect may need to engage with the clients partners & vendor teams to develop appropriate metrics and measurements

Designation

Manager – Corporate Planning

Location

Hyderabad

Desired Profile

Qualification : MBA from a reputed University

No. of Positions : 2

Experience : 4-8 years
Experience in market research and competitors analysis
Experience in MIS generation
Should be exceptionally good at excel & PPT’s
Should have excellent communication skills

Role :

• Reviewing the performance of various business units on a monthly basis and presentation of consolidated financials on a monthly basis to CMD.
• Analytical review of Profit and loss statement during quarterly and annual audits Compilation of financial performance analysis document for quarterly and annual reviews
• Arranging all the monthly management call and reviewing dashboard, goal sheet.
• Business research and generating reports on the industry trends and competitor analysis As discussed look forward to see you today at our office for an interview

Designation

Training Coordinator

Desired Profile

DEPARTMENT : Training

REPORTS TO : Director –Training

SUMMARY

Responsible for overseeing the entire training program at CtrlS, including the assessment, plan, implementation, facilitation, tracking and day-to-day operations. Ensures that trainees have the required tools, knowledge, and skills to perform their jobs and support the service delivery. Works with all management and supervisory staff to address changes in the work environment and develop a learning culture. Monitors the effectiveness of training

COMPETENCIES

Skills/Experience

• Strong attention to detail and organization
• Ability to handle multiple projects and priorities in a professional and timely manner
• Consistency with processes and daily tasks
• Self-starter and proactive approach in resolving problems and issues.
• Excellent oral and written communication skills
• Ability to read, analyze and interpret general information and data
• Ability to interact with all levels of personnel. Treat all with dignity and respect. Open and receptive their needs.
• Troubleshooting skills
• Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions

Knowledge

• Understanding of the Organization’s training policies, practices and activities
• Knowledge of all training courses
• Expertise with the training program functionalities
• Understanding of Data Centers (preferred)
• Knowledge of the cutting edge technologies like Cloud Computing etc (preferred)

ESSENTIAL DUTIES

• Promote and advance a learning culture within the organization
• Oversee the training program that ensures an individualized learning program that challenges and nurtures each employee
• Develop and refine training best practices
• Responsible new employee orientation and their training plan
• Familiarize associates with established training policies, procedures rules and regulations
• Promote company-wide training consistency by educating those in supervisory and managerial positions. Do special training sessions for them before rolling out to trainees.
• Work diligently to retain and motivate personnel while recognizing and addressing their concerns and needs
• Be the liaison between the technical team and the trainees
• Thoroughly understand and communicate the training program to all personnel inspiring self-development and peer-to-peer learning
• Keep current with the Organization’s new courses, updates, and management tools releases.
• Work with managers/supervisors to design the student training plan
• Schedule blended training opportunities between classroom and on-the-job, coaching, mentoring and other training methods. Identify and implement these opportunities
• Maintain the training calendar (if applicable)
• Ensure technical resources, training materials and supplies are available to trainees
• Track training progress and follows up with trainees to keep them on track, ensure completion of the program in a timely productive manner

Administration

• Maintain the trainee records in the training management system
• Maintain and update all required employee paperwork, including filing their training certifications and all other training documentation
• Maintain the highest level of confidentiality in handling employee information.
• Maintain training materials and make recommended improvements as necessary
• Present to the Organization corrections, additions or deletions to the course content
• Promote, publish and maintain the incentive and reward programs, including the posting of student accomplishments

OTHER RESPONSIBILITIES

• Work closely and efficiently with all other departments, particularly Human Resources
• Communicate regularly with the management to identify training needs and align training with the company strategy
• Perform periodic “Customer Service Checks” to track training impact
• Continually follows up with associates, supervisors and customers to ensure the effectiveness of training programs. Makes modifications to align retraining with developing needs
• Participate in training activities to increase personal skill levels, to improve overall operations and customer service
• Perform other duties as assigned by management

EDUCATION

• BTech with 8+ years of experience or MS with 6 years of experience.