Hosted Dynamics AX
Designed for midsize and larger companies, Microsoft Dynamics AX (formerly Microsoft Axapta) is a multi-language, multi-currency enterprise resource planning (ERP) solution. With core strengths in manufacturing and e-business, there is an additional strong functionality for the wholesale and services industries.

Hosted Microsoft Dynamics AX is an adaptable business-management solution that enables you and your people to make business decisions with confidence. Advantage – You can build on the investments in systems and software that your company might already use. Plus, the familiar working environment helps lower learning curves so users can focus less on technology and more on their business goals.

Hosted Microsoft Dynamics AX 4.0 looks and works similar to Microsoft Outlook. This familiarity helps make it easier for your people to learn and the business systems perform at the highest efficiency. You can define links to “favorite” forms and applications for each user, and provide easy access to them from individual screens.

Comprehensive features help automate and streamline financial, customer relationship, business services, human resources management, and supply chain processes. So by hosting Microsoft Dynamics AX, bring together people, processes, and technologies wherever they are located worldwide. Hosting Microsoft Dynamics AX helps to increase the productivity and effectiveness of your business, helping you to drive business success.

Hosted Microsoft ERP Software Plus Service (S+S) License Model:

• Includes required Microsoft stack of licenses for Dynamics/CRM License
• Can either SPLA (rent) or provide customer owned licenses (managed)
• Unrestricted Database layer with unlimited bandwidth between Application and Database
• Includes monitoring and management of the hosted environment
• Automated back-up of database and application Data:
• Only Tier IV Telco Facility
• 99.995% Multi Homed Internet Availability

You only pay a monthly subscription, including licensing of Axapta, hosting and operation of the solution – including backup maintenance and annual updates from Microsoft.

Microsoft CRM

Microsoft Dynamics CRM 4.0 is a fully integrated Customer Relationship Management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company’s sales, marketing, and customer service processes – along with native Microsoft Office Outlook integration – Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.

Advantage for Marketing: A clearer view of customers and more informed marketing investments

Segment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model. With Microsoft Dynamics CRM, your marketing professionals can leverage tools for:

• customer segmentation
• campaign planning and execution
• data extraction and cleansing
• analytics and reporting
• marketing/sales collaboration tools
• information sharing portals

Advantage for Sales: Get more leads and close more business

Access a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster. Microsoft Dynamics CRM provides:

• lead and opportunity management
• account and contact management
• territory management
• forecasting and sales analytics
• offline and mobile device access
• quick access to products, pricing, and quotes

Customer service: Provide more value to customers

Respond faster to customer service issues and empower your service organization to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability. Microsoft Dynamics CRM provides functionality for:

• account and contact management
• case and interaction management
• product and contract management
• knowledge-base management
• service scheduling
• workflow across teams and groups
• service reporting and analytics

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