Going Beyond Support
80% of our workforce is dedicated to helping you get the most out of our services. 24x7Forever

At CtrlS you can expect from our team an attitude that gets your job done. At every point of interaction you have with us, you can expect that our team’s total ownership of your project will add consistent value to your business. Our team of experts have strong credentials in managing a data center and are well equipped to support you with their knowledge in core fields related to networking and data center management. Our team includes 10 ISO 27000 certified and 10 ISO 20000 certified members who add immense value to our projects. Surveys conducted with our clients have shown over 90% satisfaction amongst them and our average monthly rating stands at 4.7 out of 5. With over 80% of our staff dedicated to providing you with answers to your problems and resolving any issues you face with the greatest of urgency our technical team is geared to support you at every step of our engagement.

Escalation Matrix
Level 1: 24/7 Customer Care

Contact No: +91 40 3058 0583, +91 40 2311 2424
Email Id: support@ctrls.in

Level 2: If the problem is not resolved within 2 hours please contact

Contact Person: Mr. Jithender Reddy (Operations Manager)
Contact No: +91 770 203 0444
Email Id: jeeth@ctrls.in

Level 3: If the problem is not resolved within 4 hours please contact

Contact Person:Mr. Nirmal (IT Manager)
Contact No: +91 986 660 5763
Email Id: nirmal@ctrls.in

Level 4: If the problem is not resolved within 6 hours please contact

Contact Person: Mr. Kiran Kumar (Director)
Contact No: +91 984 830 5756
Email Id: kiran@ctrls.in

Level 5: If the problem is not resolved within 24 hours please contact

Contact Person: Mr. Sridhar Reddy (Chairman & Managing Director)
Contact No: +91 990 888 4141
Email Id: psreddy@ctrls.in