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Six Steps to Operational Excellence in Datacenters

operational-excellence

There is no shortcut to operational excellence. Not when you are the custodian of zettabytes of sensitive data. The cost of keeping the world connected is high, and datacenters are tasked to maintain security, safety and availability of the constant stream of data round the clock. Given the magnitude of data generated every moment and rising cost of infrastructure, datacenters must optimize every resource to perform optimally.

How can datacenters keep performing at peak, affording zero downtime, zero loss and healthy PUE? Skilled people, well defined processes and effective leverage of technology deliver efficient operations and improved productivity. Here are the six key factors that define operational efficiency in datacenters:

1. Safety First Approach
Safety and security at datacenters are non-negotiable. However, maintaining strict safety and security protocols require a behavioral shift. A culture of safety-first approach must be built grounds up and mandated from the top to ensure easy adoption. Change management thus becomes critical to adapt to and adopt new processes.

2) Optimized Processes, Skilled Workforce
There can be no room for redundancy in processes for a datacenter to work efficiently. Each process needs to be assessed and validated periodically with efficient benchmarking. The proven frameworks and best practices developed over the years contribute to accelerate performance of key systems. Agile incident management and quick problem resolution for the basis of efficient process management. The holistic approach to value delivery mandates regular datacenter audits.

Datacenters represent heterogeneous IT environment and require a battery of skilled workforce operating cohesively. Subject Matter Expertise, dedicated projected management teams and a healthy bench strength ensure quick ramp up to meet increased demand without impacting business as usual. The teams need to be on constantly updated mandating certified and OEM trainings.

3) Automated Maintenance Management
Datacenter operations hugely depend on various functions and systems working in collaboration. Managing the heterogeneous environment and keeping track of each and every activity is a mammoth challenge. The mission critical applications and core systems hosted in datacenters require regular maintenance and upkeep. There can be no room for human error. One way to keep the maintenance schedules on track is to put in place a CMMS (Computerized Maintenance Management System) to automate maintenance schedules down to task level aligned to each shift for workers.

4) Proactive Issue Resolution and Early Risk Mitigation
Datacenters cannot afford downtime. Every second counts. An outage of even a few minutes can disrupt business continuity, resulting in millions of dollars in revenue loss. It thus becomes imperative that processes are monitored and issues are proactively detected for quick resolution. Efficient datacenters maintain stringent SLAs following ticketing system to log and resolve complaints.

Robust risk management processes are essential for healthy operations. Thorough risk assessment and mitigation plan is necessary to avoid SPOF (Single Point of Failure) that can impact availability or reliability of systems or applications.

5) Quality Assurance and Compliance
Quality is an inherent factor for efficient functioning of any system. At datacenters quality is interwoven in each and every aspect of operations. Strict compliance standards and certified processes are the foundation of trust and credibility. Organizations across verticals trust datacenters that meet both the geographic and industry compliance standards.

6) Continuous Innovation for Sustainable Operations
Infinite stream of data is pushing datacenters to scale at unprecedented pace. The scale, criticality and complexity of data management requires continuous innovation. Operation systems, methodologies and processes need to be constantly validated and improved to meet the ever-evolving requirements. Datacenters consume nearly 10% of electricity globally. With the ever-expanding data inflow, there will be increasing pressure on infrastructure. Datacenters thus are increasingly adopting sustainable practices and moving to renewable energy sources. The onus to keep the world connected 24/7 with minimal impact on environment lies on responsible operations of datacenters – challenge that requires continuous innovation.

CtrlS runs responsible datacenters, pioneering sustainable practices. We are the first United States Green Building Council (USGBC) ‘LEED Platinum’ certified datacenter in the world. Our solar powered datacenter are 70% cost efficient with zero emission, zero loss and zero pollution. We have been able to set industry benchmark with 1.32 PUE and are continually bridging the gap with sustainable and efficient operations.

Gain Uninterrupted Data Flow With N+N Redundancy

Network_connection

Risk of Downtime Can Interrupt Business As Usual
“If there’s one thing that’s certain in business, it’s uncertainty,” claims the bestselling author Stephen Covey. The businesses, however, have learnt to deal with uncertainties and thrive on their resilience. Keeping the businesses moving in the face of adversities, manmade or natural, is the biggest concern of every enterprise, more so if the organization heavily relies on data. Every minute of downtime can cause you huge revenue loss, not to mention the loss of trust of the customers and adverse impact on your brand. As per Gartner study in 2014, average cost of downtime was $5,600 per minute, which climbed up to $9,000 per minute as per a study by Ponemon Institute in 2016. And, the of cost impact of downtime is rising every passing day. The organizations thus cannot take a chance and must ensure that vulnerability is removed from the equation.

How do you keep your data flowing even during a disaster, or in the face of power outage? Is your datacenter equipped to keep your data safe and available at all times? Your businesses require your mission critical applications running flawlessly. How do you ensure that?

Inadequate Backup Leads to Systems Vulnerability
Power outages, failure of back-up systems such as UPS or generators, malfunctioning of cooling systems and other infrastructure issues can impact your applications. Most datacenters have some back up mechanism, but it may not cover all the applications. For instance N+1 redundancy provides for only one backup component for the original number of components. Thus, in the event of a power outage, for instance only a secondary back up is available for some of the racks. This makes your data vulnerable and you run risk on business continuity.

Build Resilience to Overcome Uncertainties
Resilient systems withstand adverse environment and continue to deliver despite challenges. Now, to keep the data safe and available datacenters must ensure availability of backup for every component, that is N+N redundancy. This provides for a comprehensive approach that goes beyond power failure and cooling issues to maintain alternate telecommunication paths, protecting against any line cuts or outage. Rated 4 datacnters maintain 99.95% uptime, allowing for only 28 minutes of downtime in a year, and this cannot be achieved without N+N redundancy.

Further, since two parallel power sources are available all the time, proactive maintenance can be carried out for applications and servers, with practically no downtime. This improves health of your infrastructure and contributes to longevity of your systems.

CtrlS Keeps Your Data Safe and Available All the Time
Your data never stops flowing. Businesses do not sleep. To keep you going, you need datacenters that can withstand crises and keep your applications safe and performing at all times. With N+N redundancy datacenters, you can be assured. However, not everyone can build and maintain such high performing architecture. Maintaining N+N redundancy is a complex and skill intensive exercise, that requires maturity and experience. CtrlS has built Asia’s first rated 4 datacenter that gives you complete assurance on data availability in the face of human made or natural disasters.The failsafe environment has every component backed up with mirrored systems. The fully automated systems ensure smooth shift between power sources in the event of the failure of primary source, with zero loss or latency.

India: Your Datacenter Destination

destination-India
India On the Verge Of Data Revolution
Indians are the largest consumer of mobile data in the world. As per Ericsson Mobility Report, every smartphone user in the country consumes an average 9.8 GB data per month, and driven by video content, this is expected to nearly double in the next 4 years to 18 GB. India will have 1.25 bn mobile subscribers by 2024, while mobile data traffic per month will cross 16 exabytes, growing at 23% CGAR.

There is growing appetite for video content and live streaming. Applications with rich user interface and live or near real-time interactions are wooing even the data novice. You will find almost every smartphone user subscribing to a host of apps and games. The density of usage of these apps and systems can create congestion and lead to latency. Subscribers demand live connect and any delay in accessing the content of their choice frustrates them.

The demand reaches its zenith during sporting seasons with large populace consuming the content live over the internet, moving beyond the traditional broadcast on TVs.

Smart lifestyle, wearables, connected homes with embedded devices and intelligent buildings are making IoT mainstream. Increased usage of RFID, beacons and SCADA devices in industrial IoT has made India claim 5% of global IoT market, amounting to 15 bn $ by end of the current year.

More Data Require More Datacenters
The data explosion is further fueled by government impetus on digitalization. New smart cities and larger adoption of cloud across functions has created a thriving ecosystem for growth. More data require more datacenters. The largest platform players across the globe are increasing their subscriber base in India. There is substantial rise in digital payments, online purchases and transactions. Global ecommerce giants are growing their business even in tier 2 and 3 cities. The sheer spread of digital universe in the country makes it the most attractive destination of datacenters.

Infrastructure Meets Talent
Infrastructure required to build, operate and maintain datacenters is critical. The penetration of internet, increasing density of telecom operators in almost all regions and stable power supply are other advantages for datacenters in India. The country is home to some of the most sought-after technology talent. Technology skills and domain expertise are in short supply globally. But India with its young population and higher tech literacy is able to bridge the skill gap.

CtrlS Advantage
CtrlS is the trusted partner of 60 Fortune 500 multinationals delivering 100% uptime consistently for over 11 years. Our datacenters are strategically located in non-flood zone area, designed to withstand seismic level of the geographical area. We have delivered industry best PUE at 1.32 with World’s Largest Tier4 hyperscale datacentre.

Our Mumbai datacentre has the honour to be the largest solar façade, optimizing 70% cost with zero loss, zero pollution and zero waste.

To know more on how we ensure high performance of mission critical applications, get in touch now.

Interconnected Datacenters for Secure Growth

Interconnected-DC

Connected World Needs Connected Datacenters
The magnitude of data hosted, managed and distributed every moment demands unmatched resilience from datacenters. The increase in data consumption across the globe has posed new challenges to manage uninterrupted distribution. Global enterprises require unhindered data flow transcending geography with agility and speed. Datacenters thus strive to maintain a stable and dependable IT infrastructure. The effort gets a boost when a datacenter is connected to other, offering seamless flow and acting as a proxy for each other in the event of any incident.

3 Benefits of Interconnected Datacenters
Interconnected datacenters are not just better prepared to handle adverse instances, they provide flexibility and diversity to customers. Here are the most remarkable benefits of interconnected datacenters:
1) Flexibility and Choice
Interconnected datacenters provide flexibility to customers by offering them a choice of network providers. The carrier neutral nature of interconnected datacenters offer ease and cost-effective operations to enterprises.

With access to multiple providers there is better risk mitigation and assurance of business continuity.

2) Security and Reliability
Interconnected datacenters bring in the assurance of fail-safe infrastructure with one datacenter acting as the backup of the other. The robust Disaster Recovery (DR) processes connect to the other connected datacenters in the instances of any calamity or power outage. This also elevates the health of infrastructure as proactive maintenance can be carried out without any downtime.

3) Speed and Scalability
Interconnected datacenters weave in the power of many and the collective scalability to match the requirements of the hyperscalers and high growth enterprises. These also afford direct, physical contact point between servers, providers, and customers, making it easier for businesses to optimize their operations. The limitless scalability equips the enterprises to cater to the growing end user demand and higher computing power.

CtrlS Brings Interconnected Datacenter Advantage to Global Businesses
CtrlS is pioneering the interconnected datacenter practices in the region. with interconnected datacenters in Hyderabad, Mumbai and Bangalore, we bring the most dependable IT unfractured to our customers. Offering scalability, flexibility and diversity, our interconnected datacenters offer cost optimized and efficient hosting options. We host the impeccable record if 100% uptime for last 13 years, gaining trust of our customers as the most secure and reliable data management partners.

Keep Your Data Safe With N+N Redundancy

Network_connecting

Uncertainties Can Cost You Dear“If there’s one thing that’s certain in business, it’s uncertainty,” claims the bestselling author Stephen Covey. The businesses, however, have learnt to deal with uncertainties and thrive on their resilience. Keeping the businesses moving in the face of adversities, manmade or natural, is the biggest concern of every enterprise, more so if the organization heavily relies on data. How do you keep your data flowing even during a disaster, or in the face of power outage? Is your datacenter equipped to keep your data safe and available at all times? Your businesses require your mission critical applications running flawlessly. Every minute of downtime can cause you huge revenue loss, not to mention the loss of trust of the customers and adverse impact on your brand. It is thus essential that vulnerability is removed from the equation. How do you ensure that?

Inadequate Backup Leads to Systems Vulnerability
Power outages, failure of back-up systems such as UPS or generators, malfunctioning of cooling systems and other infrastructure issues can impact your applications. Most datacenters have some back up mechanism, but it may not cover all the applications. For instance N+1 redundancy provides for only one backup component for the original number of components. Thus, in the event of a power outage, for instance only a secondary back up is available for some of the racks. This makes your data vulnerable and you run risk on business continuity.

Build Resilience to Overcome Uncertainties
Resilient systems withstand adverse environment and continue to deliver despite challenges. Now, to keep the data safe and available datacenters must ensure availability of backup for every component, that is N+N redundancy. This provides for a comprehensive approach that goes beyond power failure and cooling issues to maintain alternate telecommunication paths, protecting against any line cuts or outage. Rated 4 datacnters maintain 99.95% uptime, allowing for only 28 minutes of downtime in a year, and this cannot be achieved without N+N redundancy.

Further, since two parallel power sources are available all the time, proactive maintenance can be carried out for applications and servers, with practically no downtime. This improves health of your infrastructure and contributes to longevity of your systems.

Stay Always On with CtrlS
Your data never stops flowing. Businesses do not sleep. To keep you going, you need datacenters that can withstand crises and keep your applications safe and performing at all times. With N+N redundancy datacenters, you can be assured. However, not everyone can build and maintain such high performing architecture. Maintaining N+N redundancy is a complex and skill intensive exercise, that requires maturity and experience. CtrlS has built Asia’s first rated 4 datacenter that gives you complete assurance on data availability in the face of human made or natural disasters.The failsafe environment has every component backed up with mirrored systems. The fully automated systems ensure smooth shift between power sources in the event of the failure of primary source, with zero loss or latency.