At CtrlS you can expect from our team an attitude that gets your job done. At every point of interaction you have with us, you can expect that our team's total ownership of your project will add consistent value to your business. Our team of experts have strong credentials in managing a data center and are well equipped to support you with their knowledge in core fields related to networking and data center management. Our team includes 10 ISO 27000 certified and 10 ISO 20000 certified members who add immense value to our projects. Surveys conducted with our clients have shown over 90% satisfaction amongst them and our average monthly rating stands at 4.7 out of 5. With over 80% of our staff dedicated to providing you with answers to your problems and resolving any issues you face with the greatest of urgency our technical team is geared to support you at every step of our engagement.

Escalation Matrix

Level 1: 24/7 Customer Care
Contact No: +914042030583, +914023111444
Email Id: support@ctrls.in
Note: Support desk team will provide the Ticket Number for your call. This Ticket Number to be quoted for further escalations, if required.
Level 2: If the problem is not resolved within 2 hours please contact
Contact Person: Customer Relations Manager
Contact No: +919963455247
Email Id: crm@ctrls.in
Level 3: If the problem is not resolved within 4 hours please contact
Contact Person:Mr. Virinchi (NOC Head)
Contact No: +919000161690
Email Id: virinchi@ctrls.in
Level 4: If the problem is not resolved within 8 hours please contact
Contact Person: Mr. Kiran Kumar (COO)
Contact No: +918106 24 7 365
Email Id: kiran@ctrls.in

Insight

from our labs
  • Maximize Business Agility

    Business users know best when their applications will experience peak loads. CtrlS CLOUD enables business users to directly make resources available to their own applications, while restricting access to authorized application owners.

  • Our Unique Innovations

    • Disaster Recovery Services
    • Private cloud
    • Fresh air to minimize humidifier usage

more research