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    IT infrastructure management services from CtrlS.

    Ballooning IT infrastructure costs are always accompanied by increased IT infra maintenance costs and the need for larger IT teams. For companies that want to streamline operations and reduce their outlay on IT infra management, CtrlS provides remote IT infrastructure management.

    CtrlS provides round the clock monitoring of servers for availability and utilisation, incident & problem management, OS reinstallation and upgrades, user management services and much more. If you have the hardware and software support agreements in place with IT vendors, we will coordinate with them to make sure all hardware and software issues are resolved promptly.

How It Works

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    Vendor and Asset Management:

    CtrlS maintains a database of your various IT vendors with contact details, escalation matrix, response time and resolution time commitments. All vendor calls for assistance are logged and we ensure that your vendors are meeting the service level agreements provided in their agreements

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    Server Management Services:

    CtrlS performs remote infrastructure management and proactive round-the-clock monitoring of your servers. We track availability and utilisation of disk space, memory, network bandwidth and processing. We follow your incident management procedure for resolving incidents and we recommend workarounds to address issues. We also provide user management services, security administration and cluster administration.

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    Network Management Services:

    CtrlS provides network router, switch, link and modem reconfiguration as well as VLAN configuration management. We also provide proactive network fault identification, diagnosis, escalation, fault resolution, escalation management as well as network recovery in case of any outage. As part of infrastructure management, CtrlS also monitors bandwidth usage, CPU and memory usage and generates performance reports.

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    Security Management Services:

    CtrlS uses an IP-based KVM for remote infrastructure management. We monitor and administer your firewall, deploy scripting for policy backups, monitor performance and update software with patches. CtrlS also makes security related changes to your firewall like updation of blacklists, rule-based configuration changes and disabling ICMP packets.

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    Database Management:

    CtrlS ensures high availability and proper functioning of your Oracle databases. We perform 24 x 7 monitoring and log vital database health parameters. CtrlS also performs housekeeping and administration tasks, incident and problem management and trend based consulting to increase database performance, availability and automation.

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    Storage Administration and Management Services:

    CtrlS provides storage solution management, monitors key resources and interconnects the storage solution. As part of its IT infrastructure services, CtrlS will manage and ensure peak performance of your storage solution, warn you about issues and suggest solutions for them.

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    Backup Management:

    CtrlS ensures regular backup, data protection and data recovery in the event of a system failure or an IT disaster. In case of a failure of your backup software, CtrlS also provides coordination with the vendor.

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Insight

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  • Maximize Business Agility

    Business users know best when their applications will experience peak loads. CtrlS CLOUD enables business users to directly make resources available to their own applications, while restricting access to authorized application owners.

  • Our Unique Innovations

    • Disaster Recovery Services
    • Private cloud
    • Fresh air to minimize humidifier usage

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The choice of industry leaders everywhere

you're in good company
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Ajith Prasad AVP IT, Abraaj Capital
I would like t thank the entire team for making the DR drill test. The drill was successful and we managed the changeover with minimum downtime and zero data loss.
Bharti Lele Head - Innovation Labs, L&T Infotech
We were up and running in no time. Excellent support.
Som UdayGM - IT
The CtrlS solution for our needs was very effective and helped us mitigate our risks
Jai Prakash Dwivedi, CIO, RGCIL
We chose CtrlS because they own and understand this space.
Darshan Mehta Sr. IT Manger, Elecon
The implementation has worked very well for us.
Bijaei Jayaraj CEO, Loylty Rewardz
The USP of the CtrlS is the out-of-box solutions being offered
Jins Varghese Director, IT & Hosting
Talisma
The CtrlS solution has helped us grow strong with our offerings

THEY TRUST US. NOW YOU CAN TOO.

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